Your purchase will ship in 3-5 business days via USPS, Priority Mail. You will receive a tracking number when it has shipped.
There is no additional shipping charge.
These well constructed, durable rugs are completely hand made. They are hand dyed from natural materials, and hand woven. There will always be some variation in the colors, as that is the intrinsic beauty of the hand dyed yarn. I do my best to photograph the rugs so that you can see these subtle variations. Also, color representation will vary according to your screen.
It is important to me that you are vey happy with your rug, and all of the wonderful qualities that make it what it is.
I can accept a return if there is a flaw in the rug that deems of unstable construction.
Please contact me about a return request within 7 days of receiving your rug. (see the "contact" page)